Catherine Mattice Zundel – Practicing Fairness as a Manager

What is the role of a manager in developing a fair work environment? It’s important to understand how employees perceive the fairness of their leaders. Having a reputation for fairness will help your career, but it will also help you get the best performance from your reports. In this course, workplace expert Catherine Mattice outlines the four different types of fairness-distributive, procedural, informational and interactional-and provides techniques that managers can use to make fair decisions and overcome challenges from employees.

• What does it mean to be fair at work?
• Types and principles of fairness
• Laws and regulations
• Making fair decisions as a manager

• Introduction
• 01. Introduction to Fairness in the Workplace
• 02. Principles of Fairness
• 03. Managing Fairness
• Conclusion

Catherine Mattice Zundel is a professional consultant and trainer who helps build positive corporate cultures. Her firm, Civility Partners, offers consulting and training in the areas of internal communication processes, conflict resolution, workplace bullying, sexual harassment, diversity, intercultural communication, hostile work environments, and interpersonal communication skills.

Civility Partners has had the pleasure of working with such clients as the third largest energy company in the world, the American Red Cross, the U.S. Marine Corps and U.S. Navy, and a variety of universities, hospitals, government agencies, nonprofit organizations, and private businesses in a variety of industries.
Catherine has presented her research and training programs both nationally and internationally. She has also made several appearances on news stations around the country, including FOX, NBC, and ABC, and she has been cited in such media outlets as MSNBC, Inc Magazine, Entrepreneur, and USA Today. She is coauthor of the book BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, which business guru Ken Blanchard called “the most comprehensive and valuable handbook on the topic.” Catherine has also written articles for a wide variety of industry trade magazines, covering HR, leadership, safety, personal development, employee assistance, and more.

Catherine is past-president of the San Diego chapter of the American Society of Training & Development, now called the Association for Talent Development, and an adjunct professor at National University and Southwestern College. She received her bachelor’s and master’s degrees in communication from San Diego State University.